Privacy Policy

Introduction

Welcome to https://centennial-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com (hereafter referred to as “Centennial PTSD Therapy” or “we”). We are dedicated to delivering exceptional services while maintaining the highest standards of privacy and data security for our users. This Privacy Policy outlines our practices regarding the collection, usage, and protection of personal information in accordance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales Practices Act (UCPA)
Connecticut’s Connecticut Telephone Consumer Protection Act (CTDPA)
Virginia’s Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://centennial-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com
Mobile and desktop applications developed by us
Services and products offered through our platform
Interactions with users via emails, phone calls, text messages, or any other communication channel

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies, which we encourage you to review before providing any personal data.

Processing Activities

This Privacy Policy outlines the ways in which Centennial PTSD Therapy processes personal information during various user interactions:

Account Creation and Usage: When you sign up for an account with us or use our services as an authorized user, we collect and process your personal details, including name, contact information, and login credentials.
Website Visits: We track visits to our websites to analyze user behavior, improve site functionality, and tailor content. This includes using analytics cookies that may gather non-personal data.
Communications: If you choose to receive newsletters or promotional materials from us, we will use your contact information for this purpose. You can unsubscribe from these communications at any time.

Personal Data Collection

We collect several types of personal data to enhance user experiences and provide tailored services:

Account Information: This includes names, user IDs, email addresses, and passwords (hashed and salted for security).
Payment Information: Details related to payment methods used for transactions on our platform.
Financial Information: Data associated with billing, including banking information or payment processor records.
Purchase Information: Records of products or services purchased from us, including order history and transaction details.
Mobile Device Identifiers: Unique device identifiers and mobile app usage data to provide personalized experiences.
Location Data: Information about your location when you use our location-based services.
Feedback and Reviews: Submitted comments, ratings, and reviews that help us improve our services.
Social Media Information: Data from social media platforms (if publicly shared) for marketing purposes, with user consent.
Product Information: Details about products or services of interest to you based on interactions with our website or applications.

We collect this data through direct input by users, automated technologies, and third parties who provide us with aggregated information.

Cookies

Cookies are small text files placed on your device to enhance user experience and enable certain functions:

Strictly Necessary Cookies: These cookies are essential for website functionality and performance, ensuring a seamless browsing experience.
Preference Cookies: Used to remember user preferences and settings for improved site personalization.
Analytics Cookies: Help us understand user behavior, track website usage, and measure the effectiveness of our online services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

Fulfilling your requests or providing services you’ve purchased.
Complying with legal obligations and regulatory requirements.
Conducting analytics and improving our platform.

Once these purposes are satisfied, we delete or anonymize the data to protect user privacy.

Security Measures

We have implemented robust security measures to safeguard personal information:

Employing encryption for data at rest and in transit to prevent unauthorized access.
Engaging secure third-party processing partners who adhere to strict data protection standards.
Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

Centennial PTSD Therapy does not knowingly collect personal information from children under the age of 18. Our services are directed at adults, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Request the deletion of your data under certain circumstances.
Restriction: Limit our processing of your data in specific situations.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Ensure that exercising your data rights does not adversely affect your interactions with us.

To exercise these rights or file complaints/appeals, please contact our privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage users to review this policy periodically.

Contact Information

For any inquiries, requests to unsubscribe, or data-related questions, please contact us:

Email: contact@centennial-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com
Address: [Provide Postal Address]

We value your trust in our company and are committed to protecting your privacy throughout your interactions with Centennial PTSD Therapy.